FAQ
Do you offer free on-site consultations?
Yes, our team of experts will visit you on-site free of charge, analyze your circumstances, and recommend the optimal security solution.
What advantages does a professional camera system have over cheaper solutions?
Professional systems offer higher image quality, reliable storage, better night vision, and are more secure and stable in the long term.
What brand of camera systems do you use?
We rely on Hikvision , the world's leading manufacturer of professional security solutions. Hikvision stands for the highest image quality, cutting-edge technology, and reliable systems suitable for both private homes and businesses. Thanks to our experience with Hikvision products, we can offer you a solution that is not only secure but also future-proof.
Do you also take care of the installation?
Yes, our trained technicians install all cameras professionally and ensure that the system is ready for use immediately.
Can I connect the cameras to my smartphone?
Of course – you can control your camera system via an app and access live images anytime, anywhere.
Do you work with police and insurance regulations?
We base our planning on publicly available security recommendations and industry standards (e.g., robust designs, data protection-compliant installation, secure storage). We do not offer official police certification.
Many insurers recognize video surveillance as a risk-mitigating measure , but potential benefits depend on your policy and your insurer . Upon request, we can provide an invoice, proof of installation, and a list of equipment , and assist with coordination with your insurer.
Are the systems suitable for indoor and outdoor use?
We offer cameras for indoor use, weatherproof models for outdoor use, and PTZ cameras for large areas.
How fast is the delivery?
Delivery within Germany is typically 2–5 business days. Orders placed before 2:00 PM are usually shipped the same day.
Is there a guarantee on the products?
Yes, all our products come with a minimum 24-month manufacturer's warranty.
Which payment methods do you accept?
You can conveniently pay via PayPal, credit card, direct debit or advance payment.
Can I expand my existing system?
Yes, our systems are modular and can be expanded at any time with additional cameras or storage.
Do you also support companies with larger projects?
Of course – we have experience with offices, warehouses, workshops, and retail chains. For larger projects, we offer customized planning and support.